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On-site hacked account recovery service in Miami
Think You Have Been Hacked? Icon

Think You Have Been Hacked?

Email taken over, social media sending messages you did not write, strange bank alerts, or signs of identity theft? We come to your home or office in Miami, secure your accounts, find out what happened, and help you take back control.

On-site across Miami-Dade · Same-day response · Visits from $150 · Hablamos Español

Servicing professional laptops, desktops, and workstations from leading manufacturers:
Toshiba
Microsoft Surface
IBM
Lenovo
Samsung
Apple
ASUS
Dell
HP
Acer
Ubiquiti
Unifi

When To Call Us

Signs you may have been hacked

If any of these sound familiar, the safest move is to act quickly before more accounts are affected.

  • Someone gained access to one of your online accounts.

  • Your social media is sending messages you did not send.

  • You are getting login alerts or notifications you do not recognize.

  • Important emails are missing, forwarded, or redirected.

  • You believe your personal information may have been exposed.

  • Your bank or credit card reported suspicious activity.

  • You received password reset notifications you did not request.

  • Friends or coworkers received suspicious messages from your accounts.

  • You are worried about identity theft and want peace of mind.

Threats We Help You Defend Against

The attacks behind most security incidents

Most incidents are not dramatic break-ins. They usually start with one of these patterns, and each one needs a different fix.

  • Email & Account Theft

    Phishing

    Fake login pages, urgent emails, and texts that trick you into handing over passwords or security codes.

  • Account Takeover

    Account Hijacking

    Attackers take over email, social, or financial logins, change recovery details, and lock you out.

  • Human Manipulation

    Social Engineering

    Scammers impersonate banks, relatives, or support agents to pressure you into giving up access.

  • Fake Support

    Remote-Access Scams

    Pop-ups or calls claiming to be Microsoft, Apple, or a bank that push you to install remote-control software.

  • Malicious Software

    Malware & Ransomware

    Programs that steal data, encrypt files, monitor activity, or demand payment to restore access.

  • Silent Monitoring

    Spyware & Keyloggers

    Hidden software that records passwords, browsing, and typed information without your knowledge.

  • Browser Threats

    Browser Hijacking

    Rogue extensions and redirects that hijack searches, inject ads, and capture saved passwords.

  • Phone Takeover

    SIM Swapping

    Criminals port your phone number to bypass text-message security codes on your key accounts.

  • Password Exposure

    Credential Stuffing & Reuse

    One leaked password reused across sites lets attackers get into other accounts.

Computer & Laptop Compromised?

Was your computer or laptop hacked?

Sometimes the problem really is the device. If your computer is behaving strangely, someone may have remote access, installed spyware, or planted malware. We come to you, identify what is running, shut down unauthorized access, and clean up the threat without wiping everything unless it is truly necessary.

Get an on-site check

Common signs of a hacked device

  • Pop-ups, fake virus warnings, or a locked screen demanding payment.
  • The cursor moves or programs open on their own.
  • Unknown software, toolbars, or browser extensions appear.
  • The machine is suddenly slow, overheating, or the fan never stops.
  • You were locked out of your own computer or accounts.
  • The webcam light turns on by itself or settings keep changing.

What We Investigate

We secure what matters most

Every situation is different. Our goal is to identify the risk, lock down your accounts, and help you understand what happened.

  • Email Accounts

    Email is the master key to everything else. We review login activity, recovery methods, MFA, and hidden forwarding rules.

    GmailOutlook / Microsoft 365ComcastYahoo
  • Banking & Financial

    We help spot signs of unauthorized access and review the security settings protecting your financial accounts.

    Bank accountsCredit cardsInvestmentsPayment apps
  • Social Media

    A hijacked account can impersonate you and reach your network. We verify sessions, connected apps, and recovery info.

    FacebookInstagramLinkedInXWhatsApp
  • Identity Theft Concerns

    If personal information may be exposed, we help investigate the risk and strengthen your defenses.

    SSN concernsIRS accountCredit alertsFraud notices
  • Devices & Browsers

    When the device is involved, we check for hijacking, rogue extensions, unauthorized software, and remote-access risks.

    Browser hijackingSpywareRemote access
  • Not sure where it started?

    That is one of the most common reasons people call us. We help trace the exposure and secure what matters, even if you have no idea how it happened.

    Call (305) 873-0480

Most repair shops fix computers. We secure people.

  • Investigation Icon
    Step 1

    Investigation

    We review affected accounts, devices, and evidence to identify suspicious activity and possible exposure points.

  • Containment Icon
    Step 2

    Containment

    We secure accounts, remove unnecessary access, enable multi-factor authentication, and eliminate common risks.

  • Recovery Planning Icon
    Step 3

    Recovery Planning

    We give you practical, plain-English recommendations for ongoing protection and account recovery where possible.

Commonly Reviewed Accounts

Platforms we work with every week

GmailOutlook / Microsoft 365ComcastYahooBank of AmericaChaseWells FargoCapital OneAmerican ExpressIRS OnlineSocial SecurityLinkedInFacebookInstagramX (Twitter)WhatsAppPayPalVenmoCrypto Platforms

Transparent Pricing

Simple, upfront pricing

No repair-shop runaround. Know what to expect before we arrive.

On-Site Security Visit

$150starting

For a specific issue affecting one device, account, or online service when you already know what needs attention.

Includes

  • On-site security consultation
  • Investigation of one primary issue
  • Review of one affected account or device
  • Basic security hardening
  • Password and security recommendations
  • Multi-factor authentication setup when applicable
  • Clear next-step guidance
Time included: Up to 60 minutes on-site

Best For

Suspicious browser activitySocial media recoverySecurity alertsPassword concernsUnauthorized loginsSingle account compromise
Book a Security Visit
Most Thorough

Digital Identity Recovery & Investigation

$500starting

For clients who believe personal information, multiple accounts, or their digital identity may have been compromised.

Includes

  • Everything in the On-Site Security Visit
  • Comprehensive account inventory review
  • Primary and secondary email account review
  • Social media security audit
  • Financial account security review
  • Connected apps and third-party access review
  • Browser and device security review
  • Multi-factor authentication deployment
  • Recovery method verification
  • Suspicious activity investigation
  • Written recovery and protection plan
Time included: Up to 4 hours of investigation and remediation. Additional time may require a separate engagement.

Best For

Identity theft concernsMultiple compromised accountsUnauthorized financial activitySSN / IRS concernsOngoing security incidentsUnknown point of compromise
Schedule a Recovery Review

Compare Services

What is included in each

FeatureOn-Site VisitIdentity Recovery
On-site consultation
Review of one device or account
Security recommendations
Password review
Multi-factor authentication setup
Browser security review
Review multiple email accounts-
Review social media accounts-
Review financial accounts-
Review connected applications-
Review recovery methods-
Account inventory discovery-
Identity theft investigation-
IRS and Social Security account review-
Multi-account security hardening-
Written recovery plan-
Investigation time includedUp to 60 minUp to 4 hrs

Not Sure?

Which service do I need?

Choose the On-Site Visit if...

  • You have a specific issue affecting one account or device.
  • You need immediate help.
  • You want a focused review and recommendations.
  • The problem appears isolated.
Most thorough

Choose Identity Recovery if...

  • Multiple accounts may be affected.
  • You suspect identity theft.
  • Financial accounts are involved.
  • Personal information may have been exposed.
  • You do not know where the compromise started.
  • You need a full investigation and recovery plan.

An honest note about account recovery

We can investigate suspicious activity, secure accounts, and strengthen your overall security. Final account-recovery decisions remain under the control of the platforms, financial institutions, and government agencies involved. Our role is to identify risks, secure what can be secured, and give you a clear path forward.

CTA Icon

Concerned about identity theft or a hacked account?

Do not wait for more accounts to be affected. Get professional, on-site help securing your accounts and reviewing suspicious activity today.

FAQ

Questions people ask us

Do I need to bring my computer somewhere?+

No. We provide on-site service throughout Miami-Dade and surrounding areas. We come to your home or office.

My email was hacked. Can you help me get it back?+

Yes. We review login activity, recovery methods, forwarding rules, and connected apps, then help you regain control and lock the account down.

Can you help after Facebook, Instagram, or WhatsApp was compromised?+

Yes. We review security settings, connected applications, active sessions, and recovery information, then help secure the account moving forward.

Can you recover locked or suspended accounts?+

We can assist with the recovery process and the security review, but final decisions on locked or suspended accounts are controlled by each platform.

Do I need to reinstall or wipe my computer?+

Not necessarily. Many incidents involve compromised accounts rather than the device itself. We only recommend a reinstall when it is truly the safest option.

What if I do not know where the problem started?+

That is one of the most common reasons people call us. Our goal is to help identify possible points of exposure and secure what matters most.

How much does it cost?+

On-site security visits start at $150, and Digital Identity Recovery & Investigation starts at $500.

Tell Us What Happened

Calling or WhatsApp is fastest for active security incidents. Use the form if you prefer to send details first and have us follow up.

Prefer email? Contact info@miamitechemergency.com. For active incidents, calling is still the fastest route.

Miami skyline at sunset
Miami Icon

Miami-Dade & Broward Service Areas

We provide on-site computer repair across Miami-Dade and selected Broward cities, with availability confirmed by schedule, distance, and service type.

Miami-Dade

  • Brickell
  • Downtown Miami
  • Wynwood
  • Coral Gables
  • Doral
  • Kendall
  • Coconut Grove
  • Miami Beach
  • North Miami
  • Miami Lakes
  • Miami Springs
  • Hialeah
  • Westchester
  • Aventura
  • Sunny Isles Beach
  • Bal Harbour
  • Surfside
  • Bay Harbor Islands
  • Pinecrest
  • Cutler Bay
  • Homestead
  • Medley
  • Sweetwater
  • El Portal

Key Broward cities

  • Fort Lauderdale
  • Hollywood
  • Pembroke Pines
  • Miramar
  • Davie
  • Plantation
  • Weston
  • Sunrise
  • Coral Springs

Nearby neighborhoods may also be available. If you're not sure whether your location is covered, call us and we'll confirm the best option for your area.

Call us to check availability
Servicing professional laptops, desktops, and workstations from leading manufacturers:
Toshiba
Microsoft Surface
IBM
Lenovo
Samsung
Apple
ASUS
Dell
HP
Acer
Ubiquiti
Unifi

Need standard computer repair instead?

If this is a regular hardware, software, or performance issue rather than a security incident, schedule a standard on-site visit.

Data Recovery MiamiSame-Day Computer Repair Miami